Help Desk

I want to make sure you are able to download, save and open your Happy Hyst Guide and the 2 Bonuses.

For iPad and iPhone Users Only

The Problem:

Unlike your desktop or laptop computer, your IOS device doesn’t have a built-in file management system. So when you are “downloading” your files, they aren’t actually being saved onto your device. They are simply being opened in the browser. When you close the browser, they disappear. Once you exceed either your download attempts (5 downloads), or download time limit (3 days), you are not able to see your files again.

The Solution:

To download, save, organize, and read your downloads on an iPad or iPhone, you will need an app on your iPad, such as Apple’s own iBooks or GoodReader.

Documents 5

Documents 5 (free app) is great for file management on an iPad or iPhone.

If you don’t already have a favorite app for handling PDFs, we highly recommend the beautiful app called Documents 5. It’s by Readdle and it’s free. You’ll want to install the Documents app BEFORE you start to download your files.

There’s a short learning curve to figure out how Documents 5 works, but once you master it, I’m confident you’ll find it a pleasure to use.

For Android Users Only

If you don’t already have an app for reading PDFs on your Android device, this article at Lifehacker will help you make a choice.

For Kindle Users Only

  1. Download the files to your desktop or laptop computer.
  2. Connect your Kindle to your computer via the USB port.
  3. Use your computer’s file management system (for example, Windows Explorer or The Finder on the Mac) to find the Kindle.
  4. Drag the files you downloaded into the Documents folder on the Kindle.
  5. Eject the Kindle from your computer.

We don’t recommend using Amazon’s “convert” service to transfer your files to the Kindle, as that will destroy all formatting. If your device is a Kindle Fire, take a look in the Amazon app store for a third-party PDF reader app, such as qPDF.

Need Help?

If you have any questions, just write to our Help Desk.

Our hours are Monday to Friday, 9 am to 5 pm, Pacific Time. Please give us as much detail as you can, so that we can help you better.

What You’ll See on Your Statement

Important: If you used a credit card, your statement will show a purchase from “Sea Breeze Digital” (the name of our company).

If you used PayPal, your statement will show a purchase from “Sheila Martin”. Thanks!